PART
I: Procurement
6.1
Objectives
The following objectives
for government procurement activity for goods, services and construction
are based on the principles of fair and open public sector procurement:
competition, demand aggregation, value for money, transparency and accountability.
- acquisitions are
managed consistent with government policy and requirements of trade
agreements
- government receives
the best value for money spent on contracts
- vendors have fair
access to information on procurement opportunities, processes and results
- acquisition and
disposal opportunities are competed, wherever practical
- ministries and
Common Business Services (CBS)
only engage in a competitive process with the full intent to award a
contract at the end of that process
- ministries and
CBS are accountable for the results of their procurement decisions and
the appropriateness of the processes followed
- government buying
power is leveraged through corporate supply arrangements (CSAs) and
demand aggregation, wherever practical
- the cost of the
procurement process, to both vendors and ministries, is appropriate
in relation to the value and complexity of each procurement
- assets surplus
to the needs of government are disposed of in a coordinated way to maximize
the dollar return to government, and to minimize the risk to the environment
6.2
General
This policy applies
to government contracts (i.e. agreements to procure goods, services and
construction) and to contract expenditures chargeable to the Consolidated
Revenue Fund (including special funds) and trust funds. This policy does
not apply to statutory and formulae-driven contributions, such as government
transfers (entitlements) to school boards, hospitals, universities and
colleges that do not normally require a contract.
The Province is a party to the national Agreement
on Internal Trade (AIT) and the British
Columbia - Alberta Trade, Investment, and Labour Mobility Agreement
(TILMA). Ministries must abide by the terms and conditions of the agreements
when undertaking contracts.
Roles and Responsibilities
Ministries
are responsible for:
- planning, managing
and fully documenting the process to acquire goods, services and construction;
- using all existing
CSAs for goods and services to meet program requirements;
- managing solicitation
and contract award processes in a prudent and unbiased manner that fairly
treats all potential vendors and bidders;
- ensuring that contracts
for goods, services and construction are designed to provide the best
value to government;
- ensuring that all
ministry acquisitions and disposals are consistent with policy, applicable
legislation and trade agreements;
- declaring goods
surplus when their use to the ministry has ended; and
- ensuring compliance
with this policy.
Common Business
Services (CBS) is responsible for:
- identifying, planning,
negotiating, establishing, managing and fully documenting corporate
supply arrangements that will provide best value to the Province;
- managing and fully
documenting the processes used to acquire goods, services and construction
when requested to do so on behalf of a ministry;
- managing solicitation
and contract award processes in a prudent and unbiased manner that fairly
treats all potential vendors and bidders;
- ensuring that contracts
for goods, services and construction are designed to provide the best
value to government;
- ensuring that all
CBS acquisitions and disposals are consistent with policy, applicable
legislation and trade agreements;
- disposing of all
tangible and intangible assets that are surplus to government except
as provided by ministry legislation, or Treasury Board directive(s);
- providing operational
advice to ministries for procurement services within the scope of CBS's
activities;
- providing advice
on all transactions involving Crown Copyright and Intellectual Property;
and
- ensuring compliance
with this policy.
The Procurement
Governance Office is responsible for:
- developing and
revising corporate procurement policy and providing official communications
and interpretations of this procurement policy;
- monitoring and
reporting for compliance with this procurement policy;
- establishing and
managing policy for a formal government vendor complaints resolution
process, including an internal escalating complaint resolution procedure
in ministries and CBS, and a last resort procedure in PGO;
- providing support
and advice on corporate procurement policy, including development and
management of a procurement training curriculum (currently under development);
and
- being the contact
point for the negotiation, compliance and reporting requirements for
the national Agreement on Internal Trade chapter 5 Procurement
and for procurement related matters in the British Columbia - Alberta
Trade, Investment, and Labour Mobility Agreement.
The Financial Management
Branch is responsible for developing and revising corporate contract
administration and monitoring policy and providing official communications
and interpretations of this policy.
The Procurement
Council supports an effective and productive relationship between
procurement governance, procurement service and clients for shared service
procurement delivery, including promotion of best practices for government
procurement and corporate resolution of procurement policy and service
issues.
6.3
Policy
6.3.1
Procurement Planning
- Procurement planning must be undertaken as part of the program/service
planning process.
- CBS must identify opportunities for demand aggregation that provide
overall savings to the Province. Ministries and the agencies within
their authority must participate in CSAs established by CBS, and advise
CBS of their procurement plans and requirements for common goods, services
and construction in advance of program needs.
- Ministries must review alternatives to acquiring new goods, services
and construction such as considering repairs to existing assets and
transfer of used assets.
- Ministries must have the appropriate authority and funding to complete
a procurement project prior to soliciting proposals, awarding a contract,
or contracting for any goods, services, or construction.
- For service contracts greater than $100,000, before taking any steps
to find a contractor, a ministry must ensure that a cost / benefit justification
exists for the contract, including, where appropriate, comparing the
cost of contracting out with the cost of providing the service in-house
if the resources were available. Contract outcomes must be defined;
and the contract must be consistent with policy, applicable legislation,
and trade and collective agreements.
Where a contract for the continuation of a service is to be awarded
(that is not the result of exercising an option to renew) and the requirements
have not changed from those provided under the initial contract, the
ministry may rely upon the original cost / benefit justification if
it is still relevant. If not, the ministry must update the original
justification or provide a new justification.
- A contract must not result in the contractor occupying an ongoing
organizational position, or take the place of work normally conducted
or acquired by a central agency. In addition, a contract must not result
in the establishment of an employer/employee relationship. Every contractor
engaged by the government must be independent and operating at arm's
length from government.
- Ministries and staff must not divulge any information that could impair
the negotiating position of the government or that could benefit the
competitive position of one contractor at the expense of another.
- Where funding is provided to the contractor to acquire assets the
contract must identify the assets and the funding provided for the purpose
of acquiring the assets. The contract must also state who owns the assets
that are provided to a contractor by a ministry; the assets created
as a result of the contracted services; or the assets that are purchased
by the contractor with funds provided by the ministry. The contract
must also state who is responsible for the maintenance of the asset
during the period of the contract and the disposition of the assets
at the termination of the contract.
- Ministries must not provide government assets to contractors, or fund
a contractor's asset acquisition, where doing so could be viewed as
a business subsidy or would create an employer/employee relationship.
- Ministries and CBS must not bestow a favour on, or grant preferential
treatment to, any prospective contractor.
- An employee who has received benefits under a voluntary exit program
must repay all or a portion of the lump sum payment if remuneration
is received from a contract with the government within the period beginning
with the date of termination of employment and for the number of months
equivalent to the amount of the benefits.
- An employee who has received a severance payment on termination of
employment must repay all or a portion of the lump sum payment if remuneration
is received from a contract with the government within the severance
settlement period.
- Ministries and CBS are encouraged to follow the Guidelines for Procurement
of Environmentally Responsible Products and Services. These guidelines
are available under the Procurement Procedures available on the CBS
website.
6.3.2
Pre-award and Solicitation
- All Procurement
- Ministries must not use any procurement
or solicitation instrument (e.g., RFP) to acquire goods or services
that are currently available through a CSA. CSAs must be used where
available. The following is an illustrative list of CSAs in government
and the responsible organizations through which these commodities
must be obtained.
| Goods
and Services |
Responsible
Office |
| Goods and services
CSAs which are identified at the following website: www.pc.gov.bc.ca/mso/msoindex.htm |
Purchasing Services
Branch, Common Business Services, Ministry of Labour and Citizens'
Services |
| Advertising
and publications (excluding recruitment advertising) all
informational communications for the Province including Agencies
of Record |
Public Affairs
Bureau, Ministry of Finance |
| Common IT Services |
Common Business
Services, Ministry of Labour and Citizen's Services |
Employee
household relocation services
|
BC
Mail Plus, Common Business Services, Ministry of Labour and Citizens'
Services |
| Insurance
and insurance related services |
Risk
Management Branch, Provincial Treasury, Ministry of Finance |
| Legal services |
Legal Services
Branch, Ministry of Attorney General |
| Mail processing
and distribution services, which are identified at the following website:
http://www.pss.gov.bc.ca/bcmp/ |
BC Mail Plus,
Common Business Services, Ministry of Labour and Citizens' Services |
| Mail
Processing Equipment |
BC Mail Plus,
Common Business Services, Ministry of Labour and Citizens' Services |
| Paper, office
products, protocol giftware, and stationery products which are identified
at the following website: http://www.pss.gov.bc.ca/dcv |
Distribution
Centre Victoria, Common Business Services, Ministry of Labour and
Citizens' Services |
| Uniforms, protective
clothing and emergency preparedness products which are identified
at the following website: http://www.pss.gov.bc.ca/pdc |
Product Distribution
Centre, Common Business Services, Ministry of Labour and Citizens'
Services |
| Polling services |
Public Affairs
Bureau, Ministry of Finance |
| Printing equipment
and servicing |
Queen's Printer,
Common Business Services, Ministry of Labour and Citizens' Services |
| Printing services
which are identified at the following website: http://www.pss.gov.bc.ca/qp/ |
Queens' Printer,
Common Business Services, Ministry of Labour and Citizens' Services |
| Recruitment advertising
the BC Public Service Agency has assigned an Agency
of Record for this service. |
BC Public Service
Agency |
| Real property
and accommodation infrastructure services |
Accommodation
and Real Estate Services |
| Records storage
services |
Corporate Records
Management Branch, Ministry of Labour and Citizens' Services |
| Risk assessment
and consulting |
Risk Management
Branch, Provincial Treasury, Ministry of Finance |
| Statistical services |
BCStats, Service
BC, Ministry of Labour and Citizens' Services |
| Vehicle acquisitions,
repair and maintenance |
Purchasing Services
Branch, Common Business Services, Ministry of Labour and Citizens'
Services |
- An employee must not participate in a contracting decision if the
contract involves a direct relative, a person married to a direct
relative, or a person sharing the same household as the employee.
A direct relative means a spouse, parent, grandparent, grandchild,
brother, sister, son, or daughter.
- An employee who is exposed to an actual, perceived or potential
conflict of interest in relation to an actual or proposed solicitation
must disclose the matter to his or her supervisor and/or the contract
manager. If, after review, it is determined that there is a conflict,
the supervisor or contract manager must remove the employee from this
particular contract situation. An employee who fails to disclose a
conflict of interest can be subject to disciplinary action up to and
including dismissal. Any suspected conflicts of interest must be investigated
and resolved (Personnel Management Policy Manual, Standards of Conduct,
policy 5.4).
- Ministries may directly acquire goods and
services when an unforeseen emergency exists. Emergency Purchase Orders
(EPOs) must only be used to meet extraordinary deadlines that have
pre-empted the ability to access the normal acquisition processes
for goods and services (e.g., CSAs, CBS's distribution centres, requisitioning).
Ministries must limit the authority to issue EPOs to designated positions
with appropriate signing authority. Where the appropriate ministry
authority determines that it is essential to proceed, a written explanation
of the need for an EPO must be kept on record.
- Ministries must use the standard government
formats for solicitation documents (e.g., ITT,
RFP, RFQ, ITQ, RFSO) available from CBS. Ministries must obtain
the approval of CBS and legal counsel for any changes to the standard
formats. Only current versions of the solicitation documents may be
used.
- When subdivision of a major project into two
or more component parts occurs, the Terms of Reference, Business Case
and solicitation document for each component part must clearly disclose
the potential combined scope of the project. Approval, by the expense
authority, must be sought on the combined value of all contracts issued
for a sub-divided project.
- All standard competitive processes (i.e., ITT, RFP, ITQ, RFSO, RCSA)
must provide identical information for potential bidders or proponents
to the solicitation, to fairly and equally base their response. For
Joint Solution Procurements, the amount of information and how it
is provided to potential contractors differs depending on the phase
of the process. See policy 6.3.2
c(3).
- The permitted response time to a solicitation must be sufficient
to allow all potential proponents to have a reasonable opportunity
to compete, taking into account the time required to disseminate information,
the complexity of the procurement, and the time required to prepare
an appropriate response.
- Objective selection criteria for the awarding of a contract must
be established prior to inviting bids and proposals and must be consistent
with those specified in the solicitation documents. Selection procedures
and timelines must not limit anyone from competing.
- Ministries and CBS must be alert to the potential for bid rigging,
and report any suspicious bidding patterns.
- An expired contract must not be retroactively
extended. When a contract expires and the original deliverables have
not been fully met, a subsequent new contract may be considered in
order to complete the work. The approval of the new contract should
include consideration of the evaluation of the first contract (6.3.6
Contract Administration and Monitoring c.3).
- Projects cannot be subdivided to avoid requirements
of policy or trade agreements.
- To establish a pre-qualified supplier list,
a process must be undertaken which uses the standard Request for Qualification
template, unless an alternate form is approved by CBS and Legal Services.
The process is to include an evaluation of the responses to the identified
pre-qualification requirements to determine which respondents will
be placed on the list of pre-qualified suppliers.
- The method for selection of a contractor from
the pre-qualification list must be specified in the RFQ document and
this selection method must be followed.
As required in accordance with the provisions of the AIT and the
BC - Alberta Trade, Investment, and Labour Mobility Agreement (TILMA),
if the expected contract value is over the goods, services or construction
threshold (see section 6.4.4), the contractor is to be selected
through a competitive process between all suppliers on the pre-qualification
list that meet the criteria for a specific project (e.g., specialization).
The competitive process will evaluate each supplier's proposed approach,
or pricing, or other elements required for the project.
-
Opportunities to be registered on a pre-qualification
list must be provided either continuously or at regular intervals.
The period for which a pre-qualification list will be valid must
be specified in the RFQ document.
If the requirement for goods, services or construction falls within
the provisions of the AIT or TILMA, the process to identify pre-qualified
suppliers of goods, services and construction opportunities which
may be over the associated threshold (see section 6.4.4) must be
advertised annually on BC Bid.
- Goods
- Requests for goods valued over $5,000 that cannot be met through
a pre-existing CSA must be directed to CBS, except where CBS and the
ministry have negotiated a different arrangement which is included
in the Service Level Agreement, or other agreements as required, between
the Parties.
The criteria used
in the negotiation to determine the nature and degree of procurement
services provided by CBS for the ministry will include:
- availability
and level of procurement skills of ministry procurement specialists
- uniqueness
of ministry procurement and degree of specialized product and supplier
knowledge of ministry procurement specialists
- historical
ministry compliance with the Core Policy and Procedures Manual
- the degree
of adverse impact on other CBS clients
- degree of
risk of ministry vs CBS undertaking procurement in relation to precedence
and application of best practices
- procurement
process value-add by CBS particularly on high risk or complex procurements
- cost reduction
generated from aggregation of demand and centralized procurement
by CBS
- Where ministry requirements can be met by an existing CSA, goods
must be purchased through that arrangement.
- Unless a specific exemption is available under
TILMA, or unless the conditions for direct awarding apply (see section
6.3.3. a), all acquisitions, supply arrangements, and processes to
select pre-qualified bidders with an estimated value of $10,000 or
more must be competed by advertising on BC
Bid (see section 6.4.2). In addition, opportunities
may also be distributed to all vendors on a source list maintained
for the specific goods, or they may be advertised in a national newspaper
(Vancouver Sun).
- Goods acquisitions with an estimated value
less than $10,000 must be awarded using a competitive process that
is appropriate to the value, complexity and profile of the business
opportunity, unless the conditions for direct awarding apply (see
section 6.3.3a). Opportunities can be posted
on BC Bid, and/or an RFQ process can be followed, or at least three
quotes must be obtained.
- When a contract for goods valued at $10,000
or more is intended to be awarded on the basis that there is only
one vendor that can provide the goods required, but this cannot be
strictly proven as required in policy 6.3.3 a (1), a Notice
of Intent must be posted on BC Bid.
All objections received by the indicated response date must be reviewed
and if any are substantiated a competitive process must be undertaken.
If no objections are received, or the objections received are not
substantiated, a direct award may be made.
A Notice of Intent is not required if it is determined that the direct
award meets one or more of the allowable exceptions specified in policy
6.3.3 a (1).
- Services and Construction
- Ministries are to determine, in negotiation with CBS, the service
and construction solicitations in which CBS will be involved. These
negotiated arrangements will be included in the Service Level Agreement,
or other agreements as required, between the Parties.
The criteria used in the negotiation to determine the nature and
degree of procurement services provided by CBS for the ministry
will include:
- availability and level of procurement skills of ministry procurement
specialists
- uniqueness of ministry procurement and degree of specialized
product and supplier knowledge of ministry procurement specialists
- historical ministry compliance with the Core Policy and Procedures
Manual
- the degree of adverse impact on other CBS clients
- degree of risk of ministry vs CBS undertaking procurement in
relation to precedence and application of best practices
- procurement process value-add by CBS particularly on high risk
or complex procurements
- cost reduction generated from aggregation of demand and centralized
procurement by CBS.
- Ministries must utilize CSAs for services where
they exist.
- All services procurements using the Joint Solutions Procurement
(JSP) acquisition method must be planned in conjunction with CBS and
the procurement process managed by CBS.
- Unless a specific exemption is available under
TILMA, or unless the conditions for direct awarding apply (see section
6.3.3. a) any service opportunity, process to select pre-qualified
bidders, or supply arrangement for the supply of services with an
estimated value of $75,000 or more must be competed by advertising
on BC Bid
(see section 6.4.2). In addition, opportunities
may also be distributed to all vendors on a source list maintained
for the specific service, or they may be advertised in a national
newspaper (Vancouver Sun).
Unless a specific exemption is available under TILMA, or unless the
conditions for direct awarding apply (see section 6.3.3.a), any opportunity
or supply arrangement for construction with an estimated value of
$100,000 or more must be competed by advertising on BC
Bid (see section 6.4.2). In addition, opportunities
may also be distributed to all vendors on a source list maintained
for the specific type of construction, or they may be advertised in
a national newspaper (Vancouver Sun).
- Any service opportunity with an estimated value
from $25,000 up to $75,000, or the establishment of a supply arrangement
for the supply of services with an estimated value from $25,000 up
to $75,000 must be awarded using a competitive process that is appropriate
to the value, complexity and profile of the business opportunity unless
the conditions for direct awarding apply (see section 6.3.3a). Opportunities
can be posted on BC Bid or at least three quotes must be obtained.
Any construction opportunity with an estimated value from $25,000
up to $100,000, or the establishment of a supply arrangement for construction
with an estimated value from $25,000 up to $100,000 must be awarded
using a competitive process that is appropriate to the value, complexity
and profile of the business opportunity unless the conditions for
direct awarding apply (see section 6.3.3a). Opportunities can be posted
on BC Bid or at least three quotes must be obtained.
- Any service or construction opportunity, or
supply arrangement for the supply of service or construction, with
an estimated value of less than $25,000 should be competed to the
extent reasonable and cost-effective.
- When a contract for services or construction
valued at $50,000 or more is intended to be awarded on the basis that
there is only one vendor that can provide the services required, but
this cannot be strictly proven as required in policy 6.3.3 a (1),
a Notice of Intent
must be posted on BC Bid.
All objections received by the indicated response date must be reviewed
and if any are substantiated a competitive process must be undertaken.
If no objections are received, or the objections are not substantiated,
a direct award may be made.
A Notice of Intent is not required if it is determined that the direct
award meets one or more of the allowable exceptions specified in policy
6.3.3 a (1).
- Continuing Service Agreements
- A contract in the form of a Continuing
Agreement for a period of not less than three years may be made
between a ministry(ies) and a contractor for the delivery of one or
more of the following community health and social services:
- Child, Family
and Community Services
- Child Care
Services
- Stopping the
Violence Services
- Community Support
Services
- Income Support
Services
- Community Justice
Services
- Correctional
Services
- Employability,
Skills and Training Services
- Mental Health
Services
- Continuing
Care Services
- Community Health
Services
- Alcohol and
Drug Services
- Multicultural/Immigration
Services.
- A contract in the form of a continuing agreement must be used where
the ministry has determined that the following criteria have been
met:
- the services
are to be rendered to a third party of behalf of the government;
- service provider
continuity is desirable and the services are to extend for three
years or more; and
- the services
are applicable community health and social services.
- To be eligible, contractors must meet government organizational
standards for continuing agreements, must meet documented ministry
performance and program standards, and must have an established relationship
with the provincial government, i.e. the contractor has provided continuous
community health and/or social service under a service contract for
a minimum of three consecutive years immediately preceding the start
date of the continuing agreement, and there are no unresolved compliance
issues or concerns with any of the services provided by the contractor.
- Contractors who are entering a continuing agreement for the first
time must immediately meet the performance and program standards,
but may negotiate a time period not to exceed one year from the commencement
of the continuing agreement, in which they commit to a work plan with
progress reports to demonstrate to the contract manager that the contractor
meets the organizational standards for continuing agreements.
- Any new services, and all services not included in a component
schedule of an existing continuing agreement, must be subject to a
competitive selection process. Ministries may direct award where at
least one of the following applies:
- standard service
contract direct award policy conditions apply (see section 6.3.3a);
- service is
developed jointly with a service provider in response to an identified
need.
- The competitive selection process must take into account: continuity
of service; service provider availability; degree of community participation
and investment; efficiency of operations; and effectiveness demonstrated
by past performance.
- Where the services to be obtained may be eligible for a continuing
agreement, that information must be disclosed in the solicitation
documents.
- Once a contractor has been chosen to deliver a new service, ministries
must determine the appropriate contract mechanism to define the relationship,
(i.e., service contract or continuing agreement). Ministries must
determine if the services to be delivered meet the criteria for a
continuing agreement. If the services do not meet these criteria,
ministries must follow the policies and guidelines for service contracts
until such time as the criteria for a continuing agreement are met.
- Where component services currently provided under existing continuing
agreements are modified and/or expanded, ministries must first consult
with current qualified contractor(s) to determine whether these existing
continuing agreements can accommodate the modification and/or expansion.
The scope of consultation may be limited where service requirements
specify geographic location.
- Where modification and/or expansion of component services cannot
be accommodated under existing continuing agreements, the services
must be subject to the competitive selection process. Where more than
one existing continuing agreement holder can accommodate the expanded
or modified services, ministries must conduct a solicitation process.
- The conditions for negotiation and direct award for modified and/or
expanded services without a competitive process are the same as the
conditions for direct award of new continuing services agreements
listed in #5 above.
- Except as described above for modifications or expansions, services
provided under a continuing agreement are not subject to a competitive
selection process for the duration of that continuing agreement.
- Where the services are to be delivered on behalf of more than one
ministry, a representative of each ministry must sign the contract.
- A ministry must agree in an annual funding letter to make payments
of a negotiated amount to the contractor. The letter must also specify
the outputs, and where feasible, the outcomes. Where more than one
service is to be delivered by a contractor, the funding letter must
specify the annual funding amounts and outputs and/or outcomes for
each service. The funding letter may be amended during the year to
modify the outputs/outcomes, or to change payments for new or emerging
services, by mutual agreement of the ministry and the contractor.
- Appropriate measures for success and evaluation methods (best practices)
must be established jointly by the contract manager and the contractor.
Contractors' performance relating to outcomes of contracted services
must be evaluated at least once every three years.
- Every continuing agreement must contain a provision that allows
the agreement and/or a component schedule of the agreement, to be
terminated by the minister(s) with cause at any time without notice.
Every continuing agreement must contain a provision that the agreement
or a component schedule of the agreement may be terminated by either
party without cause on notice not exceeding one year.
- Ministries must establish their own guidelines and procedures to
set appropriate time periods, by program, for notice of termination
consistent with this continuing agreements policy, and the guidelines
and procedures established by other ministries receiving similar services
in the community health and social services sector.
6.3.3
Contract Award all procurement
- Direct Awards
- Contracts for acquisitions (of goods, services, and construction)
and disposals may be negotiated and directly awarded without competitive
process where one of the following exceptional conditions applies:
- the contract
is with another government organization;
- the ministry
can strictly prove that only one contractor is qualified, or is
available, to provide the goods, services or construction or is
capable of engaging in a disposal opportunity;
- an unforeseeable
emergency exists and the goods, services or construction could not
be obtained in time by means of a competitive process;
- a competitive
process would interfere with a ministry's ability to maintain security
or order or to protect human, animal or plant life or health; or
- the acquisition
is of a confidential or privileged nature and disclosure through
an open bidding process could reasonably be expected to compromise
government confidentiality, cause economic disruption or be contrary
to the public interest.
The contract manager
is responsible for documenting, in the contract file, the rationale,
or the circumstances, that supports the use of one or more of the
above exceptions. This documentation must be appended to the contract
file and be available when requested.
- The direct award of a Transfer Under Agreement must meet a direct
award condition of 6.3.3 a (1), or be:
- financial assistance provided to a specified target group or
population (e.g., a First Nation, or a direct beneficiary- individual
or family or legal guardian of that individual under a community/social
service program); or
- a shared cost agreement or a public private partnership where
a competitive selection is not appropriate.
- Selection and Award
- Ministries must
award contracts on the basis of the criteria set forth in the solicitation
documents.
- The
rationale for the ranking of all proponents must be documented.
- Ministry staff
must participate in the evaluation process to select the successful
contractor(s).
- Before
considering a bid or proposal, ministries must ensure that it meets
all mandatory requirements specified in the solicitation documents.
- In the case of
ITTs and ITQs, contracts must be awarded to the lowest-priced qualified
bidder meeting the terms and conditions of the solicitation document.
- In
the case of an RFP, the contract must be awarded to the proponent
whose proposal meets all mandatory proposal requirements, and achieves
the highest overall rating of all evaluation criteria specified in
the solicitation documents.
- In all situations
where an alternate evaluation methodology is required (e.g., dual
track negotiation, best and final offer), a full description of the
methodology must be provided in the solicitation document and the
process as stated must be followed to determine the successful proponent.
- Ministry
staff must not do or say anything to create a verbal contract on behalf
of the government.
- Multi-year contracts
are permitted when the stability of the longer time frame supports
better value to government. However, they must not be established
through ongoing amendments and extensions of standard term contracts,
unless the extensions were planned and included as part of a competitive
process.
- Ministries
and CBS, where practical and depending on the size of the contract,
must undertake measures to conduct appropriate due diligence on prospective
contractors such as, but not limited to: credit and background checks;
business reference checks; and identification of shareholders, directors
and officers of the company.
- Responses
- A written confirmation must be sent to the contractor who was successful
on a solicitation. Unsuccessful respondents to a RFP must be notified
and offered the opportunity for a debriefing on their proposal. Unsuccessful
bidders on an ITQ must be notified of the winning bidder through a
listing on BC Bid or other means.
- Pricing
- Every contract must have a firm contract ceiling price (exclusive
of GST). Where a firm contract ceiling price is not possible, a unit
price must be predetermined, and the ministry must have control over
the number of units of service that are delivered within each phase
of the contract.
- Fixed price contracts are permitted for service contracts, if the
scope of the work can be clearly defined in advance.
- Administration
- Ministries must maintain adequate contract documentation for all
phases of the procurement process, including planning, solicitation,
award, management, amendments, schedules of payment, progress reports
and contract evaluations.
- Contracts must be in writing and signed and
delivered by all parties prior to the commencement of the work or
service (or, in the case of an emergency, as soon as possible thereafter).
- Contracts must be made in the contractor's legal name. Each contract
must be approved and signed by the appropriate authority. In no circumstances
should an unauthorized employee or agent legally bind the Province
with apparent authority.
- The General
Services Agreement should be used for service contracts in all
instances except those listed below. No changes can be made
to this form without review by the ministry's legal counsel.
- any contract with a value greater than $250,000;
- contracts for office assistance services
or with employment agencies where a CSA exists;
- vehicle and equipment rentals;
- contracts for third party delivery;
- capital construction projects;
- goods;
- software licensing; and
- service contracts requiring a guarantee
or indemnity to the contractor by the Province.
- If the General Service Agreement is not appropriate, as described
above, a ministry will develop an alternative contract, which legal
counsel must approve. The Risk
Management Branch must also approve the indemnity clause in any
alternative contract form where the Province indemnifies the contractor.
- Ministries must not use letters of agreement to enter into a contract
without seeking advice from legal counsel.
- Some contractors prefer to use their own standard forms. Ministries
may accept the use of such forms, but the forms must meet government
requirements and must be reviewed by ministry legal counsel. Where
the forms provide for the giving of an indemnity to a contractor,
Risk Management Branch must also approve the indemnity.
- Supply arrangements are competed in the same
manner as an individual contract. Where a supply arrangement may give
rise to a contract that would require central agency approval because
of its amount or nature, the ministry must request approval of the
supply arrangement.
- Whenever a contract is to be modified, the
standard form of modification
agreement must be used unless legal counsel has approved an alternative
modification process or form.
The justification for all modification agreements must be documented
on the contract file.
Modifications to a contract must be in writing, and signed by both
parties.
A modification agreement to extend the term of the agreement for a
reasonable period of time is allowable when an unforeseen event has
delayed the delivery of specific contract outputs.
A modification agreement must not be used to substantially change
the nature and intent of the original contract
- Annual or multi-year contract renewals are
only allowed when the potential for renewal has been explicitly included
in the solicitation documents, including the establishment of a limit
on the number of renewals.
- Ministries must ensure that the contractor's
agent or broker completes and signs the Province of British Columbia
Certificate
of Insurance (FIN 173 MS Word), in compliance with the insurance
requirements of the contract.
- A Privacy Protection Schedule (PPS) must be
completed and attached as a schedule to any contract between the government
and a contractor that involves "personal information" as
defined in the Freedom of Information and Protection of Privacy
Act unless it is not intended that the public body will own or
control the personal information.
A PPS must be in the form set out at http://www.mser.gov.bc.ca/privacyaccess/PPS/
unless an alternative version has been authorized by the Information
Policy and Privacy Branch, Ministry of Labour and Citizens' Services.
Ministries and staff must not divulge information regarding a contract
unless it is available to the general public or prior authorization
for its release has been given by the ministry's Information and Privacy
Officer.
6.3.4
Corporate Supply and Disposal Arrangements
- Rentals and Leasing
- Ministries may use Purchasing Cards to rent or lease goods where
the total cost does not exceed $5,000. Renewals are not permitted
and ministries must obtain a receipt from the lessor for the return
of a leased item when the lease expires. Exceptions include vehicle
rentals for operational purposes exceeding 30 days and vehicle rentals
while an employee is on travel status.
- Ministries must requisition leases, including potential capital
leases, through CBS and provide justification for leasing in lieu
of purchase.
- Photocopying Equipment and Supplies
- Ministries must access the CBS photocopier equipment and supplies
CSA for requirements up to the limits specified therein.
- Photocopier paper must be ordered from CBS.
- Government photocopy equipment is to be used for government business
only. Personal use of government photocopier equipment is prohibited.
- Repairs and Maintenance
- Service contract requests for repairable assets must be submitted
to CBS.
- Disposal of Surplus Assets
- Where an opportunity exists to replace an outdated asset with a
similar asset, details of the potential trade-in must be forwarded
to CBS, which will conduct an analysis of the potential trade-in to
determine the best overall value to government. Ministries must only
negotiate trade-in arrangements after consultation with CBS.
- Assets that are surplus to the needs of the government are to be
disposed of at fair market value by CBS who will determine the appropriate
method for disposal of such assets.
- Where assets are to be disposed of by a ministry under specific
legislative authority or under a Treasury Board Order or Directive,
CBS must be notified prior to initiating the disposal in order to
ensure there are no issues that may arise from the disposal in relation
to other pre-existing disposal agreements.
- The disposal of a medium with information
capacity must be done in a manner to protect the privacy and security
of the stored information in accordance with information
and records disposal policy (see 8.3.2 policy 6).
- Crown Copyright
- All government employees must perform their duties in compliance
with the Copyright Act. It is the responsibility of deputy
ministers to ensure that their employees are aware of the provisions
of the Copyright Act, which pertain to making copies of Works
(whether in paper or electronic format). A notice provided by the
Intellectual Property Program must be prominently affixed on or near
all government-operated photocopiers. The Intellectual Property Program
is responsible for providing information to ministries regarding the
Crown copyright policies, including the provisions of the Copyright
Act.
- Crown Copyright of any Work means it belongs to the Province and
not to individual ministries or any other government agencies. Unless
there is a written agreement to the contrary, including terms of a
collective agreement, the copyright for any Work that has been prepared
or published by the Province's employees in the course of their employment
belongs to the Province.
- The right to reproduce Work may only be granted to a third party
under the authority of:
- the Intellectual Property Program operating under the Procurement
Services Act, section 2(1)(f);
- specific legislation granting such authority; or
- Treasury Board directive under authority of the Financial
Administration Act, section 46, Public Property.
- If a Third party wishes to reproduce a Work or a portion of a Work
for non-commercial purposes, the Third Party must send a completed
Copyright Permission Request Form to the Intellectual Property Program.
Subject to policy 7 below, the Intellectual Property Program will
administer the request.
- If a Third Party wishes to reproduce a Work or a portion of a Work
for commercial purposes, the Third Party must contact the Intellectual
Property Program to obtain a license agreement. Subject to policy
7 below, the Intellectual Property Program is responsible for license
negotiations on behalf of the Province. A fee and/or royalty will
be charged unless waived at the Province's discretion.
- The Province will refuse permission to reproduce a Work or a portion
of a Work if that reproduction:
- is not in the financial or public interest of the Province;
- does not comply with the policies of the Intellectual Property
Program;
- is not consistent with the Freedom
of Information and Protection of Privacy Act or any other
applicable legislation; or
- is not approved by the Intellectual Property Program Committee.
- The Province will require a Third Party to withdraw or cease reproducing
a Work if that reproduction:
- purports to be the official version and is not;
- is inaccurate;
- is considered to be misleading for any other reason, (e.g.,
out of date material presented as current); or
- is for commercial purposes and is being done without a license
agreement with the Province.
- If a ministry obtains authority from Treasury Board, under the authority
of section 46 of the Financial
Administration Act, to grant a license to a Third Party to
reproduce a Work or a portion of a work, or to assign the copyright
in a Work to a Third Party, the ministry must comply with the policies
of the Intellectual Property Program.
- If a ministry does not have the authority outlined in policy 7,
any request from a Third Party to reproduce a Work for Commercial
Purposes or for the sale of the Province's copyright in a Work must
be forwarded to the Intellectual Property Program with details outlining
the Work affected, intended use, method of distribution, target date
for release, and contact person.
- Unless a ministry's legal counsel approves an exception, a ministry
must ensure that each Standard Service Contract includes specific
wording ensuring that copyright in any material produced under contract
belongs exclusively to the Province. The wording must also require
the contractor to deliver, upon request of the ministry, documents
waiving any moral rights of the contractor, contractor's employees
and subcontractors over the material, and confirming the vesting of
the copyright in the Province.
- Disposal of Intellectual Property
- Disposals of intellectual property involve the sale, transfer or
licensing of these rights to third parties. Such disposals can only
take place under the following authorities:
- the Intellectual Property Program operating under the Procurement
Services Act, section 2(1)(f);
- legislation applicable to a specific ministry; or
- Treasury Board directive(s) under the Financial
Administration Act, section 46.
- Where intellectual property is to be disposed of by a ministry
under specific legislative authority or under a Treasury Board Order
or Directive, CBS must be notified prior to initiating the disposal
in order to ensure there are no issues that may arise from the disposal
in relation to other pre-existing intellectual property licensing
agreements.
- The Province's intellectual property must be protected during its
development and life span, and when providing access to or releasing
the intellectual property to third parties.
- Ministries must not allow materials to be copied or used for commercial
purposes by third parties, except under a license agreement executed
by CBS, or by a ministry with the specific legal authority to dispose
of the intellectual property at hand.
- Materials must be developed solely to meet the program needs of
government, rather than to create marketable products.
- Providing access to information under the Freedom
of Information and Protection of Privacy Act does not include
the transfer of intellectual property, such as the rights to copy
and redistribute for commercial purposes.
- Where a disposal of intellectual property includes information or
data, the licensee must be obligated to comply with the Freedom
of Information and Protection of Privacy Act.
- If a ministry is contacted by a Third Party that is interested in
acquiring any intellectual property, or a ministry becomes aware it
has intellectual property that has commercial value, it must notify
the Intellectual Property Program to evaluate the potential disposal
opportunity.
- Where the disposal of intellectual property is a sale, transfer
or a license that provides exclusive rights, the disposal must be
done through a competitive bidding process.
- Revenue from disposal of intellectual property will be paid into
the CBS $1000 Vote. Annually, Treasury Board Staff will add, as approved
by Treasury Board in the Estimates, the ministry share of revenue
received in the given fiscal year to that ministry's base budget for
the following fiscal year.
6.3.5
Information Management and Information Technology (IM/IT) Procurement
For detailed information
on the Chief Information Office's IM/IT policies and standards, refer
to the Chief Information Office.
- General
- Previous approval requirements are superseded by Treasury
Board Directive 5/04 (February 4, 2004).
- All IM/IT goods and services must be procured in accordance with
the business requirements of the ministry as identified in the Ministry
Service Plan.
- Prior to initiating procurement of all IM/IT-related products or
services, ministries must discuss their IT requirements with Workplace
Technology Services (WTS) and their IM requirements with the Chief
Information Office (CIO), which will determine whether a corporate
solution will be implemented for the requirement.
- Large projects frequently include smaller IM/IT-related component
projects. These component projects must be considered at the same
time as the larger project.
- All IM/IT goods and services must be procured in accordance with
government financial and procurement policies, including the Core
Policy and Procedures Manual, and must be consistent with the ministry
Information Resource Management Plan, the Agreement on Internal Trade,
and the Chief Information Office (CIO) policies, strategies and standards,
and all legislative requirements.
- All ministry IM/IT hardware and software requirements,
including shared devices (e.g., desktop, laptop, server, and printer
devices) must be ordered through WTS. Where available, CSAs, pre-established
by CBS, will be utilized for the supply of these items. Any exceptions
to this policy must be approved by CIO, or WTS, as appropriate. This
policy applies to purchases of any volume or dollar value.
- If 51% or greater of the estimated value of
a contract is for hardware and/or software and the value of this contract
is $10,000 or more, the opportunity must be advertised on BC
Bid (see section 6.4.2).
- If the estimated value of a service contract
is $75,000 or more, the purchase must be advertised on BC Bid.Unless
a specific exemption is available under TILMA, or unless the conditions
for direct awarding apply (see section 6.3.3.a) any service opportunity,
process to select pre-qualified bidders, or standing offer for the
supply of services with an estimated value of $75,000 or more must
be advertised on BC Bid.
- Except where CBS and the ministry have negotiated different threshold
values which are included in the Service Level Agreement, or other
agreements as required, between the parties, all solicitations for
IM/IT projects valued between $100,000 and $500,000 must be reviewed
by CBS prior to proceeding with the acquisition and all IM/IT projects
valued over $500,000, and all procurements utilizing the Joint Solutions
Procurement (JSP) acquisition method, must be planned in conjunction
with CBS and the procurement process managed by CBS.
- Government Purchasing Card: standard regulations for the use of
this card apply to all IM/IT-related purchases.
- BC Business Opportunities: Ministries must
identify opportunities for regional-based IM/IT service providers,
and ensure that alliances with large firms provide opportunities for
smaller BC companies, subject to the provisions of the Agreement on
Internal Trade and the British Columbia - Alberta Trade, Investment,
and Labour Mobility Agreement.
- Unsolicited Proposals
- In this section, an "unsolicited proposal" is defined
as a supplier-initiated offering of Information Management or Information
Technology (IM/IT) goods, services, or solutions to government. The
aim of such a proposal is to enable an IM/IT supplier to establish
a sales contract or business alliance partnership with government
that is neither the result of a competitive solicitation nor the result
of a ministry-initiated direct award.
- Ministries can receive unsolicited proposals from the private sector.
If the ministry determines that the proposal warrants consideration,
then the proposal must be submitted to the Unsolicited Proposals Review
Panel.
- The proposal must demonstrate that:
- it is unique; and
- it addresses the current or future needs of government; and
- the goods or services are not otherwise available in the marketplace.
- Unsolicited proposals, received in the proper format, must be reviewed
by the Unsolicited Proposals Review Panel. The Panel will be chaired
by the Procurement Governance Office (PGO) and comprised of members
drawn from:
- the Common Business Services (CBS);
- the interested ministry(ies);
- Treasury Board Staff;
- the Common Information Technology Services Division (CITS);
- the Chief Information Office (CIO);
- the Procurement Governance Office (PGO); and
- optionally at the discretion of the PGO, disinterested third-party(ies).
- Panel members will be selected by the Chair based on the nature
of the proposals requiring review.
- The Panel must ensure that the unsolicited proposal meets the criteria
as stated in policy 3 above before contract negotiations commence.
- Ministries must not enter into contract negotiations before the
Panel review is complete. If there is any doubt that an otherwise
acceptable proposal is unique, CBS shall issue a Notice of Intent
prior to the ministry entering contract negotiations.
- Any proposal not meeting the criteria under policy 3 above will
be rejected. If the proposal is accepted and approved by the Panel,
the ministry may enter into contract negotiations, subject to funding
availability and any required Treasury Board approvals.
- Notwithstanding the reference to Notices of Intent under policy
7 above in this section, all contracts resulting from unsolicited
proposals must be subject to the Procurement chapter of the Core Policy
and Procedures Manual, including policies related to direct awards.
- Funding for contracts resulting from unsolicited proposals must
be drawn from within the existing appropriation of the contracting
ministry.
- Ministries must not use the unsolicited proposals process to bypass
the competitive tendering process for goods or services requirements
that are initially identified by the ministry.
- In the event that the Panel approves an unsolicited
proposal, ministries must ensure that all contracts resulting from
unsolicited proposals with a value of $10,000 or over for goods and
$75,000 or over for services comply with the British Columbia - Alberta
Trade, Investment, and Labour Mobility Agreement, Part V, Government
Procurement, paragraph 2, and that they comply with the requirements
of the Agreement on Internal Trade Article 511.3, annual reporting
on procurement excluded under Article 506(12).
6.3.6
Contract Administration and Monitoring
- Receipt of Goods
- Ministries must ensure that adequate receiving processes are in
place to confirm that goods are received as ordered (i.e., correct
quantity and suitable quality).
- Ministry employees, before signing for the receipt of goods, must
inspect the shipment for damage and/or missing or incorrect items.
Goods received must match the shipment's documentation.
- Discrepancies between goods received and goods ordered must be
reported immediately to the supplier. If the supplier does not take
appropriate corrective action, CBS should be contacted for assistance.
- Ministries must not accept product substitutions by suppliers without
prior CBS approval. Purchase Order Amendments are required to cover
any substantial changes to the original purchase order.
- Ministries must maintain adequate receipt records or other documentation
to support account verification and payment.
- Payment
- A contract summary record must be maintained for all service contracts,
either by using a contract summary sheet, or equivalent electronic
record.
- A contract cannot include a cost overrun clause. If a cost overrun
is unavoidable, ensure the costs are justified. Any overrun is to
be authorized in advance using a modification agreement form. There
may be additional approval requirements triggered by cost overruns.
- Fees, Expenses, Maximum Amount, Statements of Account, and Payments
Due, must be contained in Schedule B to contracts. This applies whether
the contract is established on the basis of Daily Rate, Hourly Rate,
Rate per Unit/Deliverable or Flat Rate. (For contractor travel, refer
to Travel, Contractors.)
- All contract quotations must exclude the GST. All contracts must
include a GST Certification Clause (see clause 30 of the General Service
Agreement).
- Ministries must ensure that payments made to contractors who are
non-residents of Canada comply with the withholding tax provisions
of the federal Income Tax Act.
- Payments made in advance must be specifically provided for in the
contract or in accordance with a formal modification agreement. The
contract or modification agreement must specify how the advances are:
- to be deemed to be earned; or
- if the services are not subsequently rendered, to be repaid;
and
- what interest rate, if any, must apply.
Procedure
Requirements - D.3
- Monitoring, Evaluation and Reporting
- For every contract, ministries must clearly establish the outputs
and outcomes required, together with their quality and quantity, against
which the performance of the contractor can be monitored throughout
the duration of the contract. These output and outcome requirements
must be included in the contract.
- Ministries must ensure timely and consistent monitoring of the
contractor's performance as the assignment progresses in accordance
with the terms and conditions of the contract.
- A post-completion evaluation is required on
every contract over $50,000 to provide a record of the contractor's
performance and to assist in future contracting activity.
- Under the Agreement on Internal Trade, provinces are required to
calculate the number and aggregate value of procurements over and
under the applicable thresholds, and report on them annually. In addition,
the Provinces must report on any contracts established by utilizing
the allowable exemptions or exclusions from the AIT. Therefore, ministries
must ensure that methods are in place for collecting this information.
Ministries should report the information for the previous fiscal year
to the Procurement Governance Office by the date specified in the
report call letter issued each year. AIT Article
511 contains further details on these information and reporting
requirements.
- Deficient Performance and Breach
- Where a contractor deviates from the terms and conditions of a
contract, the contract manager must immediately take one or more of
the following steps:
- Step 1 Notify the contractor in writing of the deficiency
and arrange to discuss the problem. A record should be kept of
such discussions. The discussions could result in an agreement
to amend the terms of the contract.
- Step 2 Issue a notice to comply if the contractor persists
in deviating from the terms and conditions of the contract.
- Step 3 Issue a stop work order if the contractor ignores
the notice to comply.
- Step 4 Terminate the contract, subject to the advice
of the ministry's contract specialist and/or legal counsel.
- Where the breach or deficiency puts public safety at risk, the
ministry must proceed immediately to Step 2 and issue a notice to
comply, or to Step 4 and terminate the contract.
- If fraud is suspected, refer to Loss
Management, CPPM 20.2.2.
- Asset Management
- Ministries must identify and manage any asset maintenance, risk
and liability issues arising from their contracting activities.
- Where assets are determined to be owned by the Province, they must
be appropriately safeguarded, controlled and accounted for. Assets
being replaced due to being damaged, lost or stolen must be reported
on the General Incident or
Loss Report (government access only). See CPPM M, Loss
Reporting.
- Ministries must not fund a contractor's amortization as part of
a contractor's administration costs for the contractor's assets acquired
with government funding.
- Disputes
- Any dispute arising out of a government contract must be dealt with
in a just, prompt and cost-effective manner. All contracts must contain
a clause that identifies how a dispute will be resolved. Any dispute
arising out of a government contract must ultimately be resolved according
to the terms of the contract.
- For contracts that are subject to the AIT, ministries must settle
any AIT-related disputes in accordance with the dispute resolution
process provided in AIT Article
513. Ministries will be responsible for the Province's share of
the cost of any dispute panel that is established to investigate the
dispute.
PART
II: Vendor Complaint
Review Process for Government Procurement
6.1 Objectives
The objectives of
this policy are to define a vendor complaint review process (VCRP) that
is accessible, consistent, fair, impartial and timely, and to identify
ways to make improvements in the manner in which procurement is undertaken
by government.
6.2 General
The VCRP is designed
to ensure that there is a process for the review of vendor complaints
about a government procurement process. The intent of the VCRP is to assist
government in identifying and responding to problems in the establishment
and application of government procurement policy and procedures.
This VCRP requires
that ministries, CBS and vendors provide full access to all information
pertinent to complaints. All information under this VCRP is subject to
the Document Disposal Act and the access and privacy provisions
of the Freedom of Information and Protection of Privacy Act.
6.2.1
Definitions
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