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Core Policy and Procedures Manual



Business Continuity Management

Table of Contents

16.0

Business Continuity Management

  16.1

Objectives

  16.2 General
  16.3

Policy

 

16.4

Information and References

 


16.1 Objectives

  • develop business continuity management programs to support government business objectives and continued delivery of essential services during a business interruption

  • protect critical government infrastructure and assets necessary to sustain business continuity

  • provide direction for ministries to prepare enterprise-wide business continuity plans, and pre-position personnel and resources to mitigate the effect of a business interruption

  • support government-wide emergency preparedness and response plans

  • establish government-wide guidelines for the identification, analysis and treatment of potential business continuity risks to government services, programs or operations

  • develop a Government Business Continuity Plan to support delivery of essential government services and continuous functioning of government during a major business interruption

  • regularly monitor ministry overall readiness, exercise completion, and audit of ministry business continuity plans and reporting to the Deputy Ministers' Council on the status of government-wide Business Continuity Management Programs

  • continuously promote government-wide business continuity processes, best practices, training and awareness for employees

16.2 General

The Business Continuity Management Program (BCMP) is an integral part of Enterprise-wide Risk Management (ERM) and is consistent with government-wide business functions and activities. The program includes planning, developing, implementing and monitoring business continuity and recovery activities in all ministries and agencies.

The Provincial Emergency Program legislation provides the authority for business continuity plans and procedures in government. Ministries and agencies have responsibility for developing and implementing comprehensive business continuity plans to provide essential services during a business interruption. Ministry business continuity management programs provide the foundation for the Government Business Continuity Plan.

Business continuity plans ensure availability of government services, programs, and operations, including all resources involved, and the timely resumption of services in the event of a major failure, emergency or disaster. Good coordination and liaison involving inter-ministry activities and with service providers is critical to restoring business operations during and following an interruption.

16.3 Policy

  1. Deputy ministers, senior managers and Business Continuity Planning Coordinators in each ministry must manage BCMP in their ministry, in accordance with the Risk Management Branch and Government Security Office (RMB) business continuity standards and guidelines.

  2. Each ministry must conduct an annual strategic risk analysis of ministry business objectives to identify business, program, and operational risks that could be impacted by a business interruption, and apply cost-effective risk mitigation treatments.

  3. Ministries must complete a comprehensive ministry-wide business impact analysis (BIA) annually, as well as when significant program changes occur, to identify and develop strategies to reduce the likelihood and consequence of a business interruption.

  4. Ministries must use the results of the risk analysis and business impact analysis to develop a priority-ranking of essential services, programs or operations, and develop appropriate risk mitigation strategies.

  5. Ministries must identify internal and external dependencies involved in the delivery of government services and develop mutually supportive business continuity strategies.

  6. Ministries must develop business continuity plans and procedures to support government business objectives and availability of essential services. Plans must include:
    • specific security plans and procedures to move up to heightened security levels in the event of an emergency or increased threat condition; and

    • current lists of key resources required for the recovery and resumption of essential services. Resources include personnel, facilities, critical infrastructure and assets, information, materials and office equipment/furniture, information technology assets (hardware and software) and communications.
  1. Ministries must establish the capability to resume essential services by putting appropriate risk mitigation treatments (e.g., security management program) in place to prevent and mitigate the effect of business interruption and support the timely recovery of business activities.

  2. Business continuity plans must be exercised at least annually to the extent necessary to confirm plan effectiveness and to ensure personnel are prepared and trained.

  3. Ministries must coordinate business continuity plans with security management and emergency preparedness and response plans. All employees and key stakeholders must be aware of the ministry business continuity management program and understand its contents and their role.

  4. Ministries must review business continuity plans annually to ensure they are current, valid and readily accessible during a business interruption. Ministries must report the number and type of exercises completed, the training conducted and the status of ministry-wide business continuity plans to RMB semi-annually.

16.4 Information and References

All readers can obtain information by contacting Emergency Management BC:

Telephone: 250 953-4002
Mailing Address: PO BOX 9223 STN PROV GOVT
Victoria BC V8W 9J1
Physical Address: 2nd Floor - 525 Fort Street
Victoria BC V8W 1E8

Emergency Management British Columbia (EMBC): supports the development and implementation of comprehensive business continuity management programs in the provincial public sector (including ministries, Crown corporations, government agencies and contracted service agencies).

EMBC, through the Business Continuity Management Program (BCMP), provides essential reference information for ministries that are developing a business continuity management program. Operational standards, BCMP guidelines, BCMP glossary and supplemental materials are available at the EMBC sharepoint site (a government idir account is required for access to the site) https://collaboration.pssg.gov.bc.ca/EMBC/BCP/default.aspx. Contact EMBC office to register for access to the site.


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