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The following filings are available electronically through Manufactured Home Online:
Legal Name of Owner - The complete legal name must be used when entering owner names. For individuals, ensure you have middle names (if any). For incorporated entities, ensure you use the name as listed on the incorporation certificate. Partnership, proprietorship and doing business as names are not to be used. In the case of partnerships and proprietorships, the names of the individuals must be entered.
Incorporated Names - MH Online has a feature to ensure incorporated entity names are registered correctly when transferring a home. All you need is the incorporation number. From the Transfer of Ownership, New Owner Name screen select, A "BC corporation or an extraprovincial corporation registered in BC" or "A society or coop registered in BC." On the next screen you enter the incorporation number. The system accesses the Corporate Registry database and will bring back the correct name for you. By using this feature there is no chance of typing errors, you are assured of getting the complete legal name and, you ensure the corporation is still active on the corporate register.
Suffix Field - When transferring a home into a new owner's name do not put Mr., Mrs., Miss, or Ms. in the suffix field. The purpose of the suffix field is to add a third given name, Sr., Jr., or Reverend.
Location Information - When applying for a Transport Permit, ensure you have the most complete location information possible. The ideal civic address is Street Number, Street Name and City/Town. When entering a legal land description, the PID number is the best method to ensure accuracy and completeness.
Transfers Not Registered Online - Homes that are transferred due to death or repossession must still be sent to the Manufactured Home Registry. This includes transfers from Executers or Administrators to third parties or beneficiaries.
BC OnLine is an existing Internet delivery service, and is the Registry's primary business partner. BC OnLine hosts MH Online, and provides a number of important services. The BC OnLine client administration system is used to identify and authenticate users who are BC OnLine account holders. The BC OnLine deposit account system is used for payment by their account holders. The BC OnLine help desk service is also used to provide support for users.
There are two main security components to MH Online:
The BC OnLine account sign-on process is used to authenticate BC OnLine account holders.
Some capabilities have restricted access. For example, manufacturers are only be able to obtain transfer documents for homes currently registered in their name, and only for transactions where the home is moving away from their location. For more details on this topic, take a look at the qualified supplier information.
As of December 8, 2004 Registry customers are able to file documents and access services by one of the following methods:
Users of BC OnLine can file selected forms on the Internet using MH Online.
Customers may hire a service provider, e.g. a qualified supplier, who will complete Manufactured Home Registry forms electronically on the customer's behalf for a fee. Also, selected transactions are available through B.C. government agents.
Paper forms are accepted for those services not yet available online. Customers may complete the forms and send them to the Manufactured Home Registry. Trained Registry staff will continue to examine and register these many varied and complex transactions.
The Manufactured Home Online includes a help sub-system that customers can get all the assistance they need when they need it.
Help desk support for all electronic services is available through BC OnLine. Questions about non-electronic services may still be addressed to the Manufactured Home Registry.
