Information management and technology planning, as well as continual improvements to existing technology environments with changes to business requirements, infrastructure upgrades, new standards and procedures, is critical to achieving the objectives in this service plan.

1. Services to the public:
   
   
   • OneStop Business Registry: provides integrated information and registration services for businesses, primarily designed to allow British Columbia entrepreneurs, owners and operators to interact more easily, expediently and efficiently with government at all levels
     
     
   • Corporate Online (COLIN): This system will integrate with other services, such as OneStop Business Registry and BC government authentication services to provide more seamless service to businesses
     
     
   • Electronic Banking Initiatives: projects to (i) increase government use of e-banking services such as Internet payments, telephone/PC banking services, and pre-authorized debit; (ii) increase the functionality of these services; and (iii) investigate new services such as BC Buy Button, a common interface for internet credit card payment. As British Columbia's government ministries make use of these services, citizens and businesses will be able to complete more transactions and obtain more services online
     
     
   • Really Simple Syndication News Feeds: (available at www.news.gov.bc.ca/rss/) This technology allows the public to choose the news they want and receive information as soon as it is published to the government website.
     
     
2. Internal operations for improved support of fiscal management, increased efficiency, and improved management of risk:
   
   
• Debt Management System: will support prudent and proactive debt and derivative portfolio management and performance measurement
  
  
• A new online application to help deliver the government’s visual identity program. The application helps guide clients on how to apply the BC Mark to various media – including office stationery, signage, PowerPoint presentations and websites. The application enables authorized staff to download the correct graphics files quickly and easily, by answering a series of online questions
  
  
• Electronic Document Framework: for ease of information retrieval and search in preparation for the implementation of a comprehensive document management system
  
  
• Security Policy: continue to increase employee awareness of security policy and risks through the use of information sessions, guidelines and conducting Threat and Risk Assessments
  
  
• Payment Review/Continuous Controls Monitoring: exception/risk-based review of selected government expenditures
  
  
• Risk Management Information System: Implement an integrated system to manage incident, claim, risk mitigation, and insurance related data and functions.